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AGCO, global leaders in sustainable agricultural equipment, turned to Loop to accelerate progress across their European network. As a data-led business, they valued insights but relied heavily on manual processes, slowing their progress.
AGCO’s data experts spent 75% of their time collating, calculating and interpreting data on European dealer network performance — leaving little room for data-led conversations. Performance improvement campaigns were launched, but the impact review process was too slow. This made it difficult to identify which KPIs were being met and which weren’t. Regional performance couldn’t be compared effectively, leading to missed opportunities to share best practices.
They needed a solution that let their data experts focus on what they do best - analysis and strategy.
AGCO chose to consolidate their data relating to their European network into Loop’s dealer performance management solution. We advised on the best metrics to use and set about tailoring the platform to AGCO’s business needs. Data was collated from assorted formats and delivery methods and crucially, data feeds were automated.
The audience
Launched in Europe, Loop quickly became a business-critical tool. Its success led to a global rollout, now driving network performance across 130 countries. Today, it’s an embedded, everyday business tool for management across the organisation.
The benefits
- Single Source of Truth: Consolidates systems for consistent reporting
- Full Visibility: Track performance at every level
- Smarter Forecasting: Predictive analytics powered by historical trends
- Fair Performance Tracking: Standardised KPIs for fairness and best practice sharing
- User-Friendly: Designed for everyday users, supporting daily operations
- Actionable Insights: Set, track and measure actions against data
- Effortless Surveys: Manage and integrate dealer surveys into KPIs
- Audit Trail: Track in-person or virtual dealer communications
Key outcomes
With Loop, AGCO has consolidated their data management leading to increased levels of support for their dealer network, resulting in improved performance.
- The AGCO data analysts have got 75% of their time back
The team now use Loop to collate their data via automated feeds and use the insights presented to them to shape data-led conversations, leading to timely decisions. - More performance-boosting initiatives
With greater confidence in the data, AGCO’s team launches, tracks and measures initiatives faster and more effectively. Loop empowers them to “design, execute, and measure the impact of those initiatives quickly and efficiently.” - Seamless collaboration
AGCO tell us that they feel like Loop is part of their team. Our designated Customer Success team is committed to supporting AGCO to achieve the very best performance from their network through regular interactions.
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