Loop launches unique performance dashboards to Audi Network
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Written by Ben Miller
Loop, a leading dealer performance management platform, recently launched a new set of performance dashboards for the Audi sales and aftersales operation network.
Loop software combines cutting-edge business intelligence with action planning to create an intuitive platform that centralises data, facilitates collaboration, and drives improvement in KPI performance. Specialising in implementing centralised, customisable dashboards, the software simplifies data and ensures the right information reaches the right people, at the right time, so they can take actions to improve franchise performance.
The dashboards, created in response to Network and Audi Business Development Group feedback, simplify things for the Audi Network teams by giving visibility of reporting and performance. The Audi dashboards are hosted on the Audi Vision performance portal, where centres view their Balanced Scorecard performance and Visit Reports.
The dashboards ensure that all KPIs are in one place and that data is updated weekly. They display drill down pages to appreciate the detail making up the headline results and provide an indication of national ranking versus target and the national average for context.
Mark Newton, National Aftersales Manager at Audi, said: “The enhanced performance dashboards provide us with a concise and clear visual representation into trends and highlights.”
“We’re pleased that we can support the network by providing them with the latest actionable data and the initial feedback from the network has been very positive.”
“The dashboards provide efficiencies for our field teams by enabling them to monitor and drive performance without needing to manually cut reports and share data with the Network.”
James Staples, head of client services at Loop, added: “Incorporating Loop’s software into Audi’s dealer network has already benefitted Audi. The new dealer performance management dashboards will further help them identify actions that can increase business and provide invaluable intelligent insights that would otherwise be guesswork.
“It’s a great example of how Loop can assist dealers to spot and develop opportunities across all dealer activities. Centring around three key principles – Insights, Actions and Accountability, Loop’s franchise performance management software empowers the entire dealer network to address issues and opportunities.”